Bruker is enabling scientists and engineers to make breakthrough post-genomic discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in post-genomic life science molecular and cell biology research, in applied and biopharma applications, in microscopy, as well as in industrial and cleantech research, and semiconductor metrology in support of AI. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, proteomics and multiomics, spatial and single-cell biology, structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. 

For more information, please visit www.bruker.com.

The key focus of the role is to support the application of our FTIR, Raman and NIR systems in the UK, Ireland and Nordic Countries, working with the local sales team, assisting with pre- and post-sales and service support activities, application support, customer training and attendance at meetings and conferences. This role will also provide support to the BOPT service organization as and when required.

• Technical application support of our customers to enable them to fully exploit the capabilities of their instrument investments and supporting the service group when required to ensure escalation resolution in a timely manner
• Post sales support including troubleshooting as required remotely and at customer sites
• Provide high level customer trainings and ongoing continuous support to ensure customer success
• Support of demonstration activities of Bruker Optics solutions in the Bruker demo lab or at customer sites in the UK and Nordic region
• Data processing of sample evaluations for customers and generation of result reports
• Active participation in conferences and exhibitions, including customer interaction, preparation of posters and support of Bruker user meetings and customer focused seminars
• Traveling within UK/Ireland/Nordics for extensive periods of time, this will be on a variable frequency depending upon demand and tasks, and may be up to 70% at times, with stay away-from-home
• International travel would be possible as well (internal trainings and meetings, participation in instrument demonstrations in the European laboratories, potential support of other territories on a case-per-case basis)
• Provide possible cover during certain periods, due to colleague on absence

• Experience and/or education in vibrational spectroscopy such as FTIR, FT-NIR, Raman and other scientific lab equipment preferred
• Ability to work in an analytical environment: being focused, ability to structure complex request scenarios
• Willingness to travel (at least 50% of the monthly working time)
• Capability of good people skills to easily connect with people from different markets (QC and academics)
• Competence to efficiently and professionally guide clients through the sales process
• Preferably 1-3 years of sales experience in an analytical environment
• Education: bachelor or master in chemistry, chemical engineering, bio-chemistry, agriculture and life science related.
• Good written and oral English language skills
• A valid driving license is mandatory
• A friendly, accommodating and helpful disposition
• Reliable with a high standard of personal presentation
• Highly organised and capable of dealing with several tasks at the same time.