ESSENTIAL DUTIES AND RESPONSIBILITIES:
Sales Support:
- Using SAP to manage the order entry, release, billing, delivery, MIGO and shipment.
- Provide front line customer interface through phone/e-mail/web-site
- Generating quotes, sales orders, shipment information and custom forms.
- Handle Local Purchase with on-time management to facility installation & sign-off.
- Manage shipping/transportation to customers maintaining optimal costs.
- Preparation of relevant documents for system imported (invoices, packing lists, BL, damage certificate, etc.)
- Ensures compliance with corporate policies and government regulations as required.
- Assist with export control under both Chinese & US Customs rules;
Customer Facing Tasks:
- Review the contract and negotiate the contract terms directly with customer or customer assigned Import/Export company.
- Help customer prepare the request document of Custom for Tax Exemption application.
- Regular contact with I&E company and manage the revenue execution plan.
- Review LOC draft, LOC amendment, LOC terms & clause and negotiate with IE company and customer.
- Revenue plan by managing the paper clearance timing and make accurate forecast.
- Track LOC/TE status, coordinate with BU for shipping date adjustment to avoid penalty and achieve revenue target.
- Work with sales, finance & customer for payment collection.
- Dealing with China Custom if issues happened during custom clearance.
Finance related:
- Process PR/PO for bidding deposit organizing, invoice collection, deposit return.
- Apply the special payment terms and summarize the possible risk level for the special situation.