Bruker AXS SE is an entity with global presence, with headquarters located in Karlsruhe, Germany. The company specializes in developing and manufacturing instruments for structural and elemental analysis. Our solutions are used in materials research, life sciences, and quality control. We offer a wide range of technologies, including X-ray Diffraction (XRD), X-ray Fluorescence (XRF), 3D X-ray Microscopy (XRM), Optical Emission Spectroscopy (OES), Handheld Mobile Portable (HMP), X-ray Micro Analysers (XMA), Electron Microscope Analysers (EMA) and more. Bruker AXS SE is known for its modular and flexible systems, which can be reconfigured or upgraded to meet changing requirements.

Bruker AXS SE is now seeking an Application Scientist to support our portfolio of XRD systems in China. This is a high-impact, customer-facing role focused on providing high level of pre- and post-sales application-related technical expertise to resolve specific applications problems through consultation with customers during instrument investigation and training throughout the entire sales process.

As a XRD Application Scientist, your responsibilities include but not limited to:

• Support pre- and after-sales XRD application activities.
• Act as the technical expert, advising Sales and customers on system performance, capabilities, and suitability during the purchasing process.
• Answer sales calls and presents technical aspects of products to potential customers and sales channels.
• Maintains familiarity with the specifications and operation of competing products through training and self-learning.
• Carries out customer’s on-site XRD application training, and office XRD training classes.  Technical supports for customers through phone calls or emails.
• Perform sample analysis in collaboration with Sales and present measurement reports in a clear, professional manner.
• Develop application-related materials such as presentations, scientific posters, and reports.
• Support marketing activities, including meeting & Exhibition, workshop, seminar, webinar and other business development activities.

What do you need to be successful in this role? 

• PhD degree in Material Science, Physics or related fields.
• 2-5 years XRD operational experience. PhD graduates are welcome to apply if they have experience working on XRD in their research topics.
• A positive team player, self-motivated with strong analytical and learning skills.
• Good spoken and written communication skills in both Mandarin and English.
• Demonstrated ability to train, mentor, and share knowledge effectively with fellow colleagues and customers.
• Willing to travel up to 50% and being able to engage with customers and teams from different cultures
• Good customer service mindset, capable of interacting with customers smoothly and confidently.